Why Innovation Efforts Often Miss the Mark
At least 40% of new products and services fail because teams rush past customer discovery and rely on narrow viewpoints.
Gotara’s Proven Framework to Flip the Odds
Focus on the Real Problem
Understand unmet or unarticulated customer needs before building anything.
Build in Diversity of Thought
Cross‑functional, multi‑background teams spark richer ideas and better decisions.
Use Rapid Prototyping Cycles
Iterate early and often with customers, from paper sketches to working models—to stay on track.
Case Study — Richard Raises the Bar on Innovation
Role: Chief Product Officer, 21 Years’ Experience
Challenge
After the first two launches post-deal close fell short of expectations, the pressure was on for Richard and his team. Leadership was keen to explore a new concept, but board members were voicing concerns. They wanted to see a rigorous de-risking strategy, quicker validation methods, and a boost in morale for the weary product organization. The stakes were high, and the team knew they had to rise to the occasion.
Action
With the help of Gotara, Richard and his team immediately set out to revamp the innovation process. They embraced a more customer-centric approach by inviting customers into the prototyping phases, ensuring that real voices were shaping the product. They also introduced innovative tools and techniques designed to uncover those hidden needs that often go unspoken. Furthermore, they established purposeful tollgates to keep the project on track and maintain focus.
Results
“Our prototypes are more successful, and the team is more engaged. It’s a win‑win!”
Within 8 weeks, early‑stage prototypes moving from concept to validated user tests jumped from 40% to 68%, and employee engagement scores rose 6 points, positioning the new idea for a confident, data‑driven launch.
Example of Results at a Glance
- Clear the path from idea to market—leaner workflows and faster decisions kept momentum high.
- Exceptional customer‑test ratings demonstrated clear product‑market fit.
- Final launch was 6 weeks ahead of schedule—an unprecedented timeline for the company.
Real Impact.
Real Results.
Real Growth.
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