Maximize The Potential of Your Manager
Do your managers have high potential but struggle to deliver results through their teams? How can you help?
Equip your managers with skills so they can:
Align the Team: Ensure team members grasp the process to get work done and their role in the broader value stream.
Champion Metrics: Identify and track outcome metrics that reflect value delivered to internal or external customers.
Embrace Delegation: Coach and provide effective feedback to accelerate team performance.
How do you upskill your managers in a meaningful way?
From years of behavioral research and experience in developing talent, here’s our top piece of advice:
Focus on Business Impact First
Sounds simple, right? But what does this actually entail?
Let’s look at the traditional model. Well-meaning, you might decide that all managers need to give constructive feedback. You identify who needs to improve in this area, organize a workshop, and even bring in an expert.
However, what often happens? You might achieve 80% attendance at your workshop, engage managers during the session, and encourage some to take away valuable insights. Yet, the reality is that few actually implement these techniques in their daily work. You might receive positive feedback, but then the inevitable question arises: so what?
The method of upskilling is just as crucial as the content itself. It’s imperative that your training connects directly to specific leadership outcomes and business impacts. Otherwise, what’s the point?
Our Recommendation
Stop merely pushing skills or competencies. Instead, concentrate on the business impact—the challenges or opportunities a manager faces. For instance, they might say:
- “I need my team to improve their quality, but I do not know how to motivate them“
- “We’re struggling with meeting our timelines. How can I help set clear expectations?“
Since each challenge is unique, deliver a hyper-personalized upskilling experience tailored to address that specific issue. Ultimately, you can measure the results:
- “Our quality improved!“
- “We are meeting 99% of our deadlines!“
And, yes, the manager has also learned how to give constructive feedback through the process.
The Learning & Development arena is often seen as discretionary. The answer? Prioritize business impact.
“My team is more engaged than ever and appreciates the autonomy they now have. Our quality has remained flawless, and productivity has improved. And, I finally achieved the work-life balance I crave.”
MEET Olivia: Product Manager, 9 years experience
“I often take on too much work because I’m concerned about overloading my team. If I want something done right, I need to handle it myself, right? But I am completely burned out and work virtually every night until 7 pm or later. It’s time for a change—what should I do?”
Under the expert guidance of a one-on-one confidential coach, Olivia set a transformative 2-month goal: Limit the number of days I work past 6 pm. Eager for a healthier work-life balance, she knew this change was essential.
She counted on the targeted content, Gotara’s neuroscience-based approach, and her coach’s support to help her pave the way to a more fulfilling life. With her coach’s help, Olivia selected two crucial skills: Deliver for Customer Value and Give and Receive Feedback. Committing just 15 minutes each day to these skills, she immediately applied what she had learned in the workplace. She counted on the targeted content and her coach’s support to help her pave the way to a more fulfilling life.
The results? After just eight weeks, Olivia met her goal. She stopped taking on work that her team members should handle. She transitioned from a ‘doing’ role to a more ‘supportive coaching’ role. Her team accepted more accountability for results, and now, she not only reduced her working hours, but now spends more time coaching her team members! Best of all, her team also celebrated a 10% improvement in productivity!
Gotara Works
UP TO97%
of participants retained
UP TO76%
of participants had their careers accelerated within the 1st year
94%
of participants rate a 20-80% improvement on specific skills
94%
of participants made Moderate to Significant advancements towards their goal
Ready to help your managers drive results through their teams?
