I’m a Support Manager with 23 years of experience and have 12 global team members. There have been a lot of changes in the organization. My new manager loves data and I need my team to work better together to measure the right things in a timely manner. How do I pull my team together and show our results?

Original goal: “Need help getting my team to pull the data faster.”

Revised goal: “Produce monthly data reports for my global support team for upper management “while improving customer satisfaction.”



Gotara coach helped Sara select the right business acumen & leadership skills based on a root cause analysis of her situation.



    • Her team is now producing results and dashboards which truly reflect the customers’ perspective and the team’s value.
    • Sara reports significant progress toward her goal and a 60% improvement in all her skills.